SHIPPING & RETURNS
Delays in Processing and Shipping Orders due to COVID-19
Due to COVID-19 and the Holiday Season there is delay in some order processing times. In addition, SugaBearz.com orders are shipped via UPS or FedEx who are also experiencing delivery delays. Please allow 7-10 days from the time you order. You can always track your items with the tracking number in the shipment confirmation email on the FedEx or UPS website. The delivery time for your order is based on the time it takes to process and pick your order in the warehouse PLUS the UPS transit time.
USA - We're happy to offer Free Standard Shipping on orders over $100 USD! For US orders under $100 USD see shipping costs below. Orders may ship in multiple packages.
International Countries/Regions - Please see our International Shipping section below.
Your order will ship with Standard Shipping unless you select an alternative. If you don't receive a shipping confirmation email right away, don't worry! We will deliver the items to you by the delivery date shown or within the date range provided at checkout. We may ship Saturdays, Sundays, or holidays. If your order requires additional information to fully process, we will be in touch by email.
We ship orders to all US states and territories.
Shipping Method Estimated Delivery Time Price
Standard Shipping on orders under $100 USD 5-10 business days $5.95 USD
Standard Shipping on orders $100+ USD 5-10 business days FREE!
Express Shipping* US Large Flat Rate Box USPO 2-3 business days $21.10 USD
If Standard Shipping is selected, your order may ship via a variety of carriers. Some UPS orders may be delivered by the Postal Service. Your Shipping Confirmation email will provide you with a tracking link.
Express Delivery Shipping - Orders placed after 1 PM PAC
Return & Exchange Policy
We’ll gladly accept unworn, unwashed, or defective merchandise purchased on sugarbearz.com for return or exchange. Items must include the attached SugaBearz price tickets and be accompanied by the original sales receipt. If we receive your return within 30 days of delivery, we’ll credit your original form of payment.